AbakusInStore
Thanks to the Abakus system, all information systems in Intersport’s online shop will always have real-time product quantity information both in the shops and in the warehouse. This enables online shoppers to see in real time what products are available and in which sizes and colours. When the actual product quantities are known, online shopping orders can be delivered as requested. Situations where products are not available are significantly reduced, and the number of products returned remains low.”
Ilkka Saastamoinen, Head of E-Commerce, Intersport Finland Ltd
Warehouse/DC fullfilment
Real-time functionalities bring visibility into workflow processes and activities allowing better management decisions. The system manages processes for picking, sorting after zone picking, packing and optionally returns. The management view gives detailed information throughout the processes which makes it possible to keep close control of the operation and allows improved communication between management and the users.
The range of online stores is growing, and the product ranges increase accordingly. The shopping experience is largely already digitalized, and now it is time to digitalize the logistics for webstores. In order to ensure fast delivery at a competitive price, it is essential to optimize picking process that is the single biggest source of cost and use of time in the order handling process. Warehouses operating in single channel, multi-channel, cross-channel and omni-channel environment need to also solve how they fulfill the requirements coming through different channels.
At the same time the popularity of dark store picking is declining, as on-line stores are moving towards multi-channel logistics. Picking inside the store provides for a more agile operation. Picking directly from the shop floor also reduces the need for maintaining large warehouse premises.
AbakusInStore solution enhances the retail and e-commerce logistics ecosystem with a comprehensive in-store order handling solution. The solution provides versatile optimized functionalities that allow flexible working even in the most demanding store environment. All AbakusInStore processes can be executed with a variety of mobile terminals, tablets, with voice recognition capabilities, supported with internal or external scanners and additional information screen. With AbakusInStore the most suitable devices can be used based on the process requirements.
When an online order is received, Abakus platform analyses the order content and splits it into the picking rows based on the areas of the locations of the items. This way multiple pickers can pick simultaneously different rows of same order in different areas speeding up the total handling time. Once all the items of particular area are picked they are transferred to the sorting and packing areas to be combined into the original order and finally shipped out in a single shipment.
Order split for picking
An absolute advantage of AbakusInStore is that picking is not carried out by orders, but by rows. This enables multi-customer picking, where orders can be split into different areas or departments on the shop floor, for instance food or textiles. Area picking eliminates long walking distances meaning considerable time saving, which results in faster delivery times and improved customer satisfaction.
According to customer testimonials AbakusInStore solution has made their picking process 30 % more efficient. The number of picking errors has dropped and customer satisfaction has significantly improved.
The solution is easy to use. The system carefully directs the user throughout the whole working process, which cuts down picking and sorting errors to a minimum enhancing delivery speed and end-customer satisfaction with less products returned.
E-commerce and omni-channel
The rise of digitalization and e-commerce has changed the logistics environment. As end customers expect flexible and rapid internet-driven order delivery systems, the logistics industry is facing drastic changes, ranging from new omni-channel distribution concepts to the introduction of dynamic last-mile-delivery services. Winners in this evolution are determined by the ability to cope with this trend.
Main focus of e-commerce is on global fulfillment and total e-commerce supply chain, delivery from production scene, through warehouse and fulfillment to end consumer, and return back, if needed.
eCommerce and omni-channel logistics are rapidly developing and have a strong impact on traditional supply chains. Nowadays consumers have the opportunity to make purchases via the web, mobile devices, catalogs and retail stores. Witnessing the ongoing change, Optiscan Group decided to draw your attention to Omni-Channel Logistics and eCommerce.
According to customer testimonials AbakusInStore solution has made their picking process 30 % more efficient. The number of picking errors has dropped and customer satisfaction has significantly improved.